Technical questions about the website
Send questions to the IST Webmaster
Need HELP with technical issues relating to our website or do you have a suggestion on how to make it better? The IST Webmaster is not part of the IST Office staff or IST Board of Directors but works closely with them.
Please DO NOT send Intent to swim questions, administrative and swimming questions for the IST Office or coaching staff to this email address. Please select the appropriate recipient instead.
Thank you
New to the team and need a login account?
You can expect your account information when your registration forms and payments have been received and processed - approximately 1 week after being received at the IST office midyear, longer during fall registration. If you do not receive your login account by this time, please contact the IST administrative office. For security reasons, the administrative office creates all family accounts.
Linking swimmer information to your login account
At the start of the swimming season, IST's web rosters are "frozen" until they are firmly established by the coaching staff. New swimmer listings are typically available on the website the first week of swimming practice. Swimmers registering after September 1st usually take longer to be included in the lists. For swimmers registering October through May, allow 2 weeks from the time you receive your family login until the time your swimmer is added to the rest of the web system. This includes the web rosters, intent to swim, individual results, goal setting tools and team mailing lists. For swimmers registering in June or July, allow 4 weeks.
Personalized meet results/team record updates:
During the 2 main swimming seasons, mid-October through early June, updates are typically a few days after each swim meet where there is significant IST participation. At times, updates may take as long as 3 weeks.
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