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Contact Us - IST Office
If you...
  • have questions about our how our program works,
  • want to learn more about how to join than is published here on our website,
  • would like to learn how to get more involved
  • or just don't know who to call and need information,

simply send us a message at
office@istsockeyes.org

or

give us a call at (425) 392 - 3996

Office hours are from 10am-3:00pm Monday - Friday.
 
 

 

Image of Issaquah Swim Team Issaquah Swim Team
Office/Registrar
If you:
  • have questions about our how our program works,
  • want to learn more about how to join than is published here on our website,
  • would like to learn how to get more involved,
  • or just don't know who to call and need information,
simply send us a message or give us a call. Office hours are from 10am-3:00pm Monday - Friday.

To speak with a coach, you can select which coach you would like to reach from the list above and send them a message to make an appointment. Please do not approach a coach during a training session or call in the evening.
The coaches thank you for your consideration.

To reach a particular board member, select the person you would like to reach from the list above and send them a message.

MEMBERS ONLY: To find the name of a fundraiser contact or committee chairperson, select "ISTeamwork Matrix" from the "IST Members only" menu.
425-392-3996

Image of Intent to Swim Intent to Swim
Swim Meet Entry Issues
IST Members request entry into meets by signing up through our Members Only option: INTENT TO SWIM. If you have other meet entry concerns, please send them here. Thank You.
Image of Billing Department Billing Department


425-271-8552
Image of Comments or Concerns? Comments or Concerns?


Image of Technical questions about the website Technical questions about the website
Send questions to the IST Webmaster
Need HELP with technical issues relating to our website or do you have a suggestion on how to make it better? The IST Webmaster is not part of the IST Office staff or IST Board of Directors but works closely with them.

Please DO NOT send Intent to swim questions, administrative and swimming questions for the IST Office or coaching staff to this email address. Please select the appropriate recipient instead.

Thank you

New to the team and need a login account?

You can expect your account information when your registration forms and payments have been received and processed - approximately 1 week after being received at the IST office midyear, longer during fall registration. If you do not receive your login account by this time, please contact the IST administrative office. For security reasons, the administrative office creates all family accounts.

Linking swimmer information to your login account

At the start of the swimming season, IST's web rosters are "frozen" until they are firmly established by the coaching staff. New swimmer listings are typically available on the website the first week of swimming practice. Swimmers registering after September 1st usually take longer to be included in the lists. For swimmers registering October through May, allow 2 weeks from the time you receive your family login until the time your swimmer is added to the rest of the web system. This includes the web rosters, intent to swim, individual results, goal setting tools and team mailing lists. For swimmers registering in June or July, allow 4 weeks.

Personalized meet results/team record updates:

During the 2 main swimming seasons, mid-October through early June, updates are typically a few days after each swim meet where there is significant IST participation. At times, updates may take as long as 3 weeks.


 
  • IST Office   (5)
  • Coaches   (5)
    Questions regarding team administration and communication should be made to the IST Office.

    Questions regarding your athlete's swimming should be directed to your athlete’s immediate coach. They will redirect you to the appropriate personnel if they are unable to answer your inquiry. The next level of inquiry would be the Head Coach, and ultimately the Board of Directors.

    Our coaches encourage infrequent viewing of training sessions. Generally, parents will observe remarkable and noticeable improvement in their child’s development by observing training sessions every 2 to 4 weeks. Remember: parents, siblings and relatives are prohibited from the pool deck during training sessions. Do not approach a coach during a training session and please do not call in the evening.

    The coaches thank you for your consideration.


  • Board of Directors   (4)
    The Issaquah Swim Team Board of Directors is made up of 9 Elected Members and the team Head Coach.  An Executive Director also contributes to the leadership.
  • More Key Roles   (2)